The Bureau of Labor Statistics estimates that the healthcare sector has lost close to half a million workers since February 2020. This statistic is not surprising given the continued hardships experienced by front-line leaders throughout the pandemic.
Healthcare organizations want to be the employer of choice. For this to happen, it is vital to implement strategies that leave a lasting impact on staff and foster a sustainable and more engaged workforce culture. Join Relias for this webinar where you will learn actionable steps to take that can dramatically improve retention, workforce engagement, and the safety of the care environment.
Felicia has been a Registered Nurse for over 30 years and is a Certified Professional in Healthcare Quality, a Lean Six Sigma Black Belt in Healthcare, and has served as an examiner for the Tennessee Center for Performance Excellence. She holds a Master of Jurisprudence in Health Law from Loyola Chicago School of Law and a Bachelor of Science in Nursing from South University. Felicia has served as chairperson for ASHRM's Education Strategy Committee, and ASHRM’s Education Development Task Force and assists health care organizations with strategic solutions to impact clinical outcomes and optimize organizational performance.
Trish Richardson is a board-certified nurse executive and certified medical-surgical registered nurse with close to 30 years of business and healthcare experience holding several leadership positions in clinical education, operations, management, and oversight for numerous successful organizational change initiatives. In her current role as Director, Post-Acute Care solutions for Relias, Trish is responsible for establishing and advancing the strategic vision for the Post-Acute Care Solutions Practice and providing executive clinical counsel for the SaaS (Software as a Service) organization. She is published in the Winter 2019 Tar Heel Nurse Journal highlighting the impact of nursing leadership on the patient experience. In 2021, Trish presented on Marketing & Census Recovery Post-COVID for the HCANJ Assisted Living Conference. In 2020, she presented on Cultivating Nursing and Finance Collaboration at the North Carolina Nurses Association Annual Convention. In 2019, Trish delivered a TED-Like Nurse Talk on Perseverance at the North Carolina Nurses Association Annual Convention. Trish is committed to serving her community through her work as an Executive Nurse Mentor for the American Nurses Association and volunteer for the North Carolina Office of Emergency Management, Capital Medical Reserve Corps.