Your care partners need to better understand why people living with dementia may sometimes say or do things that are unexpected and challenging. To be the most effective collaborator in care, your entire staff needs the specialized skills to navigate these situations at every point of contact. Combined with the fact that most dementia cases go undiagnosed, the need extends past the memory care unit.
This webinar with leading dementia care expert Teepa Snow will illustrate the many changes that occur in the brain during the progression of the disease and emphasize the role that the reactions and responses of every member of your staff play in interactions with those living with dementia. By the end, learners will understand how to develop better communication skills by emphasizing the value of empathetic and supportive communication through effective verbal and physical skills.
Teepa Snow is an occupational therapist with over 40 years of rich and varied clinical and academic experience. Her experiences led her to the development of the GEMS® dementia classification model and the Positive Approach® training strategies. Her company, Positive Approach to Care® (PAC), provides online and in-person education and products. Teepa presents with extraordinary expertise and humor to audiences throughout the world.