Inclusion + Diversity: Key Components to Improving Health Outcomes & Staff Retention

Tuesday, May 24, 2022
1 hour

A workplace culture that embraces diversity and fosters inclusion benefits employers, increases employee productivity, and is good for the bottom line. In healthcare this bottom line includes the crucial outcome of patient health and retention of passionate, competent staff.

Training is an essential element of a DEI program, but it shouldn’t be the only element. Proper integration of DEI improves the work experience of staff, fosters a sense of belonging, and encourages an understanding of the diverse needs of patients. 

At 2 PM ET on May 24, experts from Relias and our partner Business & Learning Resources (BLR®), an industry-leading knowledge provider, will examine why DEI programming needs to be a core component of your healthcare business strategy—from HR initiatives to everyday patient-provider interactions.

In this live webinar, Celeste Duke, SPHR of BLR® and Dr. Rola Aamar of Relias will:

  • Articulate the need for a diverse workforce in healthcare
  • Share strategies for finding a diverse range of candidates and identify programs and policies that improve retention
  • Explain the impact of proper DEI initiatives on staff well-being and patient health
  • Identify one action you can take to improve your organization’s DEI initiative

Celeste Duke, SPHR

Managing Content Specialist

Celeste Duke, SPHR, is a Managing Content Specialist overseeing BLR®’s HR content team. She understands the existing and emerging needs and challenges of human resources professionals thanks to several years of experience managing, writing, and editing key publications for BLR®. Her areas of concentration include diversity, equity & inclusion, workplace trends, and employee training. Before coming to BLR®, she was the business editor for The Daily Herald in Columbia, Tennessee. Celeste earned her bachelor’s degree from David Lipscomb University and a master’s from Middle Tennessee State University, where she also taught writing.

Dr. Rola Aamar

Senior Clinical Effectiveness Consultant

Dr. Rola Aamar completed her Ph.D. in Marriage and Family Therapy from Texas Tech University, where she focused her clinical research on vulnerable populations and the importance of treatment alliance between patients, the family, and healthcare providers. Dr. Aamar was a SAMHSA Minority Fellowship Program fellow from 2014-2015. She has years of behavioral health clinical experience working with multidisciplinary healthcare teams in primary and specialty treatment where she implemented clinical protocols to address social and relational barriers of care. She is currently the Sr. Clinical Effectiveness Consultant at Relias for population health, bringing her clinical and operational knowledge of integrated care, clinical research, and behavioral healthcare to support client use of population performance data to improve clinical performance and patient health outcomes. In this role, she provides clinically informed, data-driven consulting to clients to promote performance improvement.