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The Need for Speed: Rapidly Delivering Quality and Effective In-House Training Courses

Date:
Tuesday, May 25, 2021
Time:
2 PM ET
Duration:
1 hour
 

Findings from Relias’ 2020 State of Training and Staff Development report show that COVID-19 drove organizations across the healthcare continuum to place a stronger emphasis on training beyond the typical importance given to professional education prior to the start of the pandemic. However, given conflicting priorities placed on organizations amid the pandemic and an existing workforce shortage, creating in-house training courses and content for staff proves to be challenging.

That’s why Relias is excited to introduce Course Creator, an easy-to-use course authoring tool within the Relias Platform. Using this tool, you can rapidly spin up training content, update existing content with a single click, and seamlessly collaborate with SMEs throughout your organization. Want to see how it works?

Join us Tuesday, May 25 at 2 PM ET for this webinar, where experts, John Jay and Rebecca McDougall, will share how you can leverage Course Creator to easily develop your own training modules within the Relias Platform.

During the webinar, you’ll:

  • Get a live look at the Course Creator tool within the Relias Platform
  • See first-hand how easy it is to create training modules
  • Hear how Relias client, ShadowFax, leveraged Course Creator to train staff on their internal policies and procedures

John Jay

Director of Customer Marketing
Relias

John Jay has spent the last six years working at Relias as a Product Manager and Strategic Product Marketing Manager. During his time in Product Management, John oversaw Relias’ product vision in the Behavioral Health, Community Health, and Acute healthcare space. After spending five years in his various product manager roles, John switched focus to lead the Health and Human Services marketing strategy, focusing on aligning Relias’ solutions to key industry challenges. He holds a Bachelor of Arts degree in Global Studies: Economics, Trade, and Development from the University of North Carolina at Chapel Hill.

Rebecca McDougall

VP of Customer Success
Synapse

Rebecca McDougall has been working in the three “S” of Customer - Service, Support and Success, since her very first job. Since then, she’s been using her passion for working with people in roles across Support, Channel Management, and Success at Toronto startups, including Synapse as the VP of Customer Success. With an interest in enhancing and improving the customer experience and journey, Rebecca loves finding ways to build meaningful relationships with her clients, ensuring they get the value and results they are hoping to from the product. Outside of work, Rebecca volunteers for the Canadian Cancer Society and is training for a marathon—believing in giving back to your community and yourself!